SMS Terms & Conditions

This page describes the terms and conditions for SMS text message communications from VinciMind and services powered by VinciMind.

Types of Messages We Send

VinciMind sends transactional SMS messages only. These include:

• Document upload request notifications

• Document submission confirmations

• Status updates on document processing

• Appointment reminders

• Service notifications and alerts

• Account-related notifications

Important: We do not send marketing, promotional, or advertising messages. All SMS communications from VinciMind are transactional in nature and directly related to services you have requested or are receiving.

How to Opt In

You may opt in to receive SMS messages from VinciMind by:

• Providing your phone number when requested by a business using VinciMind services

• Checking the SMS consent checkbox on a form

• Verbally agreeing to receive SMS notifications

• Texting a keyword to our short code or toll-free number

Sample Opt-In Consent

When you opt in to receive SMS messages, you will see consent language similar to the following:

☑ By checking this box, I agree to receive SMS text messages from VinciMind regarding document requests, upload notifications, and service updates. Message frequency varies based on your activity. Message and data rates may apply. Text HELP for help or STOP to cancel at any time.

Message Frequency

Message frequency varies depending on your interactions with our services. You will typically receive messages when:

• A document is requested from you

• You successfully upload a document

• There is an update to your submission status

• An appointment reminder is due

We estimate most users will receive between 1-10 messages per month, though this may vary based on activity.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. VinciMind is not responsible for any fees charged by your carrier.

How to Opt Out

You can stop receiving SMS messages at any time by:

• Replying STOP to any message you receive from us

• Contacting us at paulo@vincimind.com

After opting out, you will receive a one-time confirmation message. You will not receive any additional messages unless you opt in again.

How to Get Help

If you need assistance with SMS messages:

• Reply HELP to any message for assistance

• Email us at paulo@vincimind.com

Supported Carriers

Our SMS services are supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carrier support may vary.

Privacy

Your phone number and SMS opt-in consent will not be shared with third parties for marketing purposes. For full details on how we handle your data, please see our Privacy Policy.

Changes to SMS Terms

We may update these SMS Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Information

For questions about our SMS services:

VinciMind Email: paulo@vincimind.com

Spokane, WA, United States