Privacy Policy

Last Updated: January 2025

VinciMind ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and applications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business information that you provide when using our services or contacting us.

• Documents: Files and documents you upload through our document collection platform.

• Communication Data: Records of SMS messages sent through our platform for transactional purposes.

• Usage Data: Information about how you interact with our services, including IP addresses, browser type, and device information.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services

• Send transactional SMS messages (document requests, notifications, status updates)

• Process and store documents you upload

• Communicate with you about your account and our services

• Improve and optimize our services

• Comply with legal obligations

3. SMS Communications

When you opt in to receive SMS messages from VinciMind or our client businesses:

• We send transactional messages only (document requests, notifications, reminders)

• We do not send marketing or promotional messages unless you separately consent

• Message frequency varies based on your interactions with our services

• Message and data rates may apply

• You can opt out at any time by replying STOP to any message

• Reply HELP for assistance

We do not share your phone number or SMS opt-in consent with third parties for marketing purposes.

4. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our services (hosting, SMS delivery, analytics)

• Business Clients: If you are an end-user of our client's services, your information may be shared with that business as necessary to provide the service

• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Documents uploaded through our platform are retained according to our clients' requirements and applicable regulations.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of SMS communications

• Withdraw consent where applicable

To exercise these rights, contact us at paulo@vincimind.com.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

VinciMind Email: paulo@vincimind.com Spokane, WA, United States